If any garments are not required for any reason we will be happy to replace them or to refund their value less original delivery cost provided that; (a) they are returned to us in their original packing carriage paid, unused (other than for the purpose of trying on the garment), within 10 days of delivery; (b) our invoice relating to the relevant goods has been paid by the due date; and (c) a written note is enclosed quoting the invoice number and stating the reason for the garments being returned. In the case of return of one or more garments, a handling charge(25% value) relating to the administration costs incurred may be applied by Eye Image UK Ltd. Goods returned are done so at your risk and you are advised to use a service which provides a guarantee of delivery. This returns policy does not apply to bespoke styles, embroidered or printed garments, altered or personalised garments.