Shipping

Eye Image UK Ltd will endeavour to advise delivery dates on acceptance of your order. We will normally deliver goods within 5 working days subject to the goods being in stock. For embroidered or printed goods please allow 10 – 15 working days subject to goods being in stock. If there is going to be a delay for any reason we will advise you. Made to measure and special order items may take extra time and we will advise at the time of order.
Goods are delivered by a next day carrier service or Royal Mail Recorded Delivery or DPD, usually providing delivery the next working day, Monday to Friday, and is available within most areas of mainland UK free of charge for orders of clothing over £300.00 excluding any set up costs and VAT. For orders under £150.00 delivery is £7.50 plus VAT. For orders under £150.00 excluding VAT to The Highlands and Northern Ireland delivery is £20.00 plus VAT. Subject to any fuel surcharges applied by the carrier.
In the event that the carrier is unable to deliver to you and a second delivery journey is required, or if the second attempted delivery is unsuccessful, in which case the goods will be returned to Eye Image UK Ltd, additional carriage charges incurred may be charged to you.
Eye Image UK Ltd will not be liable for any consequential loss caused by failure of the carrier to deliver.
Eye Image UK Ltd. reserves the right to deliver the goods in reasonable instalments, in which case you shall accept and pay for the goods in reasonable instalments. Each instalment is to be treated as a separate contract.
Any claim for non-delivery of or damage to the goods in transit should be made within seven days of the date of the invoice or delivery date if later. Our liability in respect of any such claim is limited at our option to replacement of the goods or refund of the price and does not extend to any indirect or consequential loss.